Timeless Western Style, Everyday Comfort
At Clara & Hayes, we believe great style should feel as good as it looks.
Our collections are inspired by timeless Western fashion and designed for modern everyday wear.
Each pair of boots is selected with comfort, durability, and effortless style in mind.
Whether you're heading out for the day or dressing up for the evening, our designs are made to move with you.
We focus on pieces that combine classic Western character with modern elegance —
boots that feel authentic, versatile, and easy to wear.
Because when your footwear feels right, confidence follows naturally.
We Are One Message Away
Have a question or need assistance with your order?
Our customer support team is happy to help and aims to respond within 24 hours during business hours.
You can contact us through the following options:
Email address: support@clara-hayes.com
Phone number: +1 251 373 2075
Contact form: Contact page
Store name: Clara & Hayes
Address: 396 Coolidge Ave Rockville Centre, NY 11570
United States
Cowboy Heels
View allFrequently Asked Questions
Yes. All payments on our website are protected using SSL encryption and secure payment gateways, ensuring that your personal and payment information remains fully secure during checkout.
We accept Visa, Mastercard, Apple Pay, Google Pay, Maestro and Shop Pay.
For more information about how payments are processed, please see our Payment Policy
We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.
To start a return, please contact our support team at support@clara-hayes.com. Once your return request is approved, we will provide instructions on how and where to return your item.
For full details about returns and refunds, please see our Return & Refund policy
Orders are typically processed within 2–3 business days.
After processing, delivery usually takes 4–9 business days, depending on your location within the United States.
Total delivery time: 6–12 business days.
For complete shipping information, please read our Shipping Policy
Once your order has been dispatched, you will receive a tracking number via email.
You can track your parcel using the tracking number on our Track Your Order.
Yes. We offer free shipping on all orders within the United States, with no minimum purchase required.
For more information about shipping rates and delivery times, please read our Shipping Policy